Report a problem with a food business
If you want to make a complaint about food you have purchased, or if you are unhappy about the place where you have bought food you can report it to us online. We will then contact you to discuss your complaint.
You can also make a complaint on the Food Standards Agency website.
Complaints we can help with
We can deal with complaints about food premises including:
- hygiene of both the premises and staff or a pest infestation.
We can deal with complaints about food safety including:
- food poisoning, poor food handling practices and foreign bodies in food.
We are unable to deal with:
- poor quality service and/or food
- overcharging or pricing issues
- premises located outside the South Ribble Borough Council area. If you have a complaint about premises in another area, please contact that local authority.