Insurance
Insurance Claims
Information for Members of the public
If you have suffered personal injury or damage to your property as a result of actions by the council, you may consider making a claim. For the claim to be successful you will need to prove that the council has been negligent and has not done everything that is reasonable to protect you or your property. There is no automatic entitlement to compensation when something happens - the alleged incident may not have been the fault of the council.
You have six years from the date of the incident to claim for property damage and three years for personal injury claims.
If the claim relates to an incident on a footpath or a road, please contact Lancashire County Council which has responsibility for adopted highways within the Borough of South Ribble.
Make an insurance claim
If you are a member of the public wanting to make an insurance claim against the Council, please click below and complete the insurance claim form:
South Ribble & Chorley Insurance
Please note: The information will be captured by a third party website. If you are uploading pictures to support your claim there is a maximum upload size of 35MB.
By completing this form you consent to us using and storing your personal information in line with the Council's privacy policy which is available on the Council website. To consider your claim, your information will be shared with third party systems and other organisations.
Information for Solicitors
Solicitors and claimant representatives should submit all personal injury claims (not exceeding £25,000) directly to the insurers via the Claims portal
If you are a solicitor or claimant representative please submit a claims notification form (CNF) directly to our insurer:
Claims from 1 January 2022 - Protector Insurance
Policy No: 2708567
Portal ID: C00585
Claims prior to 1 January 2022 - Zurich Municipal Insurance Company PLC
Policy No: QLA 07H077 0073
Portal ID: C00108