If you have got household rubbish that is too big for your bin such as an old fridge, television, mattress, or chair then we can collect it.
Before you make a request, have you considered donating your item to a reuse charity?
If you have furniture that is clean, in a reasonable and reusable condition it may be suitable to donate.
You can donate to:
Alternatively, you could also donate unwanted but useful items on the Freegle website, or try Lovejunk which is a marketplace for reusers.
Arrange a large item collection
When you request a large item collection, you need to tell us exactly which items you want us to collect. Any items that are not detailed on your original request will not be collected. Please make sure the items are outside your house, but still on your property by 7.30am on the day of collection.
You will be given a date of collection at the time of booking so you know when to have your items ready.
We will not enter the property under any circumstances.
Contact us by phone on 01772 625625 to arrange a collection.
Cost of large item collections
Collection of large household items is a chargeable service, the cost for collection is:
| Non-electrical items | £17 for up to 4 items, with additional items costing £4.50 each. |
| Electrical household items | £13 per item |
Additional items for collection
If you have booked a collection and wish to change it or add more items, you must call us on 01772 625625 before 12pm the working day before the collection is scheduled for.
Items we are unable to collect
We are unable to collect larger or heavier items such as cast iron baths, pianos, garden sheds and garage doors.
We are unable to collect building materials, metal, engine oil, car parts, glass, asbestos, pressurised gas containers and corrosive or other dangerous chemicals. You may be able to take some of these items to your local recycling centre (tip) but please check what they accept before making a journey. Please note we cannot do house clearances.
Contact us by phone on 01772 625 625 to arrange a collection.
Cancelling a large item collection
If you need to cancel your collection please contact us on 01772 625625. Cancellations must be made at least 24 hours prior to the collection date. A refund may be given subject to an administration fee of £5.