Garden Waste collection
You can now opt-in to have your garden waste collected by subscribing to the Garden Waste Subscription service for 2023-2024.
Subscriptions run from 1 April to 31 March every year. If you have not signed up to Direct Debit, your collections will stop from 31 March, unless you renew your subscription.
Our Garden Waste Subscription Service costs £25 per year, per bin. The year runs from 1 April to 31 March.
A brown bin is included for free if you do not already have one at your address.
How to subscribe to Garden Waste Service
You will need to sign up to subscription year 2023-2024 to use this service.
If you pay by Direct Debit, you will not need to do anything. Your payment will be debited on 1 February 2023.
Once you have successfully subscribed, you will receive a sticker in the post. The sticker must be displayed on the back of the bin, under the handle. Your bin will not be collected unless it has the sticker displayed.
It can take up to 12 working days for your bin sticker to arrive. If you have not received your sticker after 12 working days, you can contact the Gateway Team on 01772 625 625.
Stickers not received within 28 days weeks can be replaced free of charge if reported within the time frame, missing stickers reports after 28 days will incur an administration cost of £2.95.
If you do not wish to re-subscribe to the Garden Waste Service you will no longer get a brown bin collection when the year is over (31 March 2024). You can either compost the garden waste at home or dispose of it at your local Household Waste Recycling Centre for free.
Subscribe by Direct Debit
The easiest and simplest way to pay is by Direct Debit. Once you have signed up to Direct Debit your payment will be automatically debited each year on 1 February without you having to do anything more.
You remain in control and can cancel the Direct Debit at any time by contacting your bank.
You will receive a new sticker in the post each year once your year's Direct Debit payment has been made.
Further terms and conditions and details about the Direct Debit Guarantee are displayed during the subscription process.
All bins are subject to our container charging policy if lost, stolen or damaged beyond repair.
More than one subscription
If you want more than one subscription, but only have one bin at present, we will provide an additional bin for free. Note: this must be requested during the subscription process.
You have the right to cancel this contract within 14 days of opt-in without giving any reason. For further details and how to cancel view our cancellation policy for garden waste.
Terms and conditions
See Garden Waste: Terms and Conditions for full terms and conditions on our subscription service.