Considering an exception
When deciding whether to allow an exception to a premium we will consider each case on its own merits. These are some of the things we will consider:
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what professional advice you have taken
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any offers of purchase or rent that you may have received
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whether a sale price or rental is realistic
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any exceptional or unforeseen circumstance or legal difficulties
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additional help that may be available to you including under another council policy such as the Fair Collection Charter or the Discretionary Reductions Policy.