During your visit to our website you may provide personal information by completing online forms or undertaking online transactions. These actions will be deemed as your consent to the collection, processing and storage of that information.
We are committed to protecting your privacy and any personal information provided by yourself will only be used for the purposes for which it is collected. South Ribble Borough Council fully complies with the provisions of the Data Protection Act 1998 and your personal information will be held securely and only for as long as is necessary.
You will not receive any unsolicited paper or electronic mail as a result of using an electronic form unless we explicitly obtain your permission.
We do not authenticate visitors to our website and the council cannot be held responsible for any acts of impersonation. We will assume all information submitted is genuine. However, if you suspect that a false entry has been made using your identity, please contact the council immediately.
A cookie is a small file (less than 1k) that is stored on your computer when you visit a website. If you visit the website again, it is recognized as a repeat visit by means of the cookie. The cookie contains merely a unique number and therefore no personal data. We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.
To delete cookies or reject cookies
We recommend you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.
Where we provide online transactions, for example payment of Council Tax, it will take place within a secure payment system, using Secure Socket Layer (SSL) technology. This is a standard that is supported by the major internet browsers and all of your personal and card details are protected by using 128-bit encryption when transmitted over the internet. In order for a transaction to take place securely your browser must support 128-bit encryption.
Pages that are protected by this facility have a URL (a web address) that starts with https, instead of http. In addition, you will also see a padlock or key image at the bottom of most modern browsers.
Unless an email is protected as described above, there is the possibility that it could be intercepted by a third party. If interception would cause you distress it is recommended that you do not use email. Similarly, if you want us to respond to you by email, you must realise that we cannot guarantee privacy. If you have an enquiry that requires greater security, please provide a postal address.
Monitoring of Emails
Any email, including its content, may be monitored and used by South Ribble Borough Council for reasons of security and for monitoring internal compliance with council policy. This includes the content of emails and attachments. For example, inappropriate or offensive content would be blocked. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
During your use of our website, we automatically collect statistical data. This is used to identify how many people are accessing our website, which browsers they are using and which is page is most popular etc. The information cannot personally identify you and is only used to improve our online services.
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