How and when payment is made
Payments will usually be sent on the dates below, and should be in the bank or building society account on the Friday of that week. Housing Benefit is paid by BACs every 4 weeks, in arrears.
Payment schedule
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* Payment will be issued early due to the Christmas close down
Council Tax Support
If you are entitled to Council Tax Support, then your entitlement will be credited to your Council Tax bill for the relevant financial year.
Housing association tenant payments
Housing Benefit payments can be paid to you or direct to your landlord.
Private tenant payments
In most cases, you will receive the payment and you will have to make arrangements to pay rent to the landlord yourself.
Payments direct to landlord
In exceptional circumstances, we may decide to make payments to your landlord, but this will only happen if there are compelling reasons for us to do so such as:
- if you have rent arrears, in most cases 8 weeks or more rent
- if you are unlikely to pay your rent
- if you are likely to have difficulty managing your finances.
If we decide to make payments to your landlord, this can be reviewed at a later date and the decision may change.
Payment schedules for landlords
If you are a landlord, you can view your payment schedules online by registering for a Council Tax online account.
Register for an online account Log in to your online account