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Housing benefit payments

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How and when payment is made

Payment will usually be made straight into a bank or building society account on a Wednesday evening and should be in the account on the following Monday. Housing benefit is paid every 4 weeks, in arrears.


Payment schedule 

The table below shows the dates that housing benefit payments are due 

Date payment sentPeriod the benefit covers
18 April 202327 March 2023 to 24 April 2023
16 May 202324 April 2023 to 22 May 2023
13 June 202322 May 2023 to 19 June 2023
11 July 202319 June 2023 to 17 July 2023
8 August 202317 July 2023 to 14 August 2023
5 September 202314 August 2023 to 11 September 2023
3 October 202311 September 2023 to 9 October 2023
31 October 20239 October 2023 to 6 November 2023
28 November 20236 November 2023 to 4 December 2023
26 December 2023*4 December 2023 to 1 January 2024
23 January 2024

1 January 2024 to 29 January 2024

20 February 202429 January 2024 to 26 February 2024
19 March 2024

26 February 2024 to 25 March 2024


* Payment will be issued early due to the Christmas close down

Council Tax support

If you are entitled to Council Tax support, then your entitlement will be credited to your Council Tax bill for the relevant financial year.


Housing association tenant payments 

Housing benefit payments can be paid to you or direct to your landlord. 


Private tenant payments

In most cases, you will receive the payment and you will have to make arrangements to pay rent to the landlord yourself. 


Payments direct to landlord

In exceptional circumstances, we may decide to make payments to your landlord, but this will only happen if there are compelling reasons for us to do so such as:

  • if you have rent arrears, in most cases 8 weeks or more rent
  • if you are unlikely to pay your rent
  • if you are likely to have difficulty managing your finances.

If we decide to make payments to your landlord, this can be reviewed at a later date and the decision may change.


Payment schedules for landlords

If you are a landlord, you can view your payment schedules online by registering for a Landlord online (e-citizen) account.

Register or log into your online account


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