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Are you ready for winter?

Help and advice to keep you happy, safe and warm this winter.

Please contact 01772 625 625 or email 



South Ribble Together is a programme put in place to help support the most vulnerable in the borough through the on-going COVID-19 crisis.

The Council promises it will do what it can to provide help to anybody within our community that needs support. We may not always be able to provide solutions directly; however, we will make sure that you are referred through to the most appropriate local agency to meet your support needs.

We can help with: 

  • Social and wellbeing support
  • Financial support and advice
  • Support accessing food and essentials
  • Employment and training support and advice
  • Keeping warm in winter
  • Getting online and accessing digital services
  • Access to volunteering opportunities

Call us on 01772 625 625 then pressing the # key Monday - Friday between the hours of 9am and 5pm 

We are working with the Citizen's Advice to deliver this service so please expect Citizen's Advice to take the call.

Are you clinically extremely vulnerable to coronavirus?

You or a representative may be able to register for a priority supermarket slot where you are not able to rely on the help of friends, family, or others.

You can also register future support needs should you be told to shield. You may already be familiar with this service and used it earlier in the year. If you have previously had priority slots then these will still be available.

Please visit:

Test and Trace 

We are assisting the National Test and Trace service by contacting you where they have been unable to.

See more information here.

NHS Volunteer responders

If you need help with prescription collections, shopping, someone to talk to or help with transport to medical appointments.

Contact: 0808 196 3646



Your Pharmacy

To find information on local pharmacies on the NHS website please visit

What community pharmacies do:

  • Urgent medicine supply
  • Repeat prescriptions
  • Prescription delivery
  • Disposal of unwanted medicines
  • Promotion of healthy lifestyles
  • Signposting to other healthcare providers
  • Support for self-care
  • Flu and other vaccinations

Did you know?

  • There are over 11,700 community pharmacies in England
  • Pharmacies are open for longer than other NHS providers
  • Over 90% have private consultation areas
  • Pharmacists train for 5 years and are experts on the safe use of medicines


Social isolation and mental health

Minds Matter

Helping to build a better you. Access to free courses and groups.

  • Spot & challenge unhelpful behaviours
  • Transform behaviours
  • Ease worry
  • Problem solve
  • Self-esteem & assertiveness


Age Concern Central Lancashire

Life is challenging for us all right now, but for many older people things are particularly difficult. Age UK is there for you with expert information, advice and friendship.



Home improvements - Safe, happy, energy efficient homes

Handy Person Service

Working in partnership with Preston Care and Repair, we currently offer a free handy person service to enable you to get certain DIY type jobs around the home done safely and professionally.

Minor Repairs

You may benefit from equipment, handrails or other adaptations that will help you to get in, out and around your home safely.

Call us on 01772 625 625

Green Homes Grant

This scheme will see the government fund up to two-thirds of the cost of home improvements up to £10,000.

Visit their website:

Affordable Warmth Assistance

We are committed to assisting residents to achieve affordable warmth in their homes.

We are offering free boiler servicing.

Contact us on 01772 625625 to find out if you qualify

Safe trader scheme

Lancashire County Council's scheme helps residents find reputable traders for property repairs, home improvements, gardening services, mobility aids and other services around the home.

Contact: 01772 625 625

Cosy Homes in Lancashire (CHIL)

We work in partnership with CHIL who offer access to energy efficiency grants, new and replacement boilers, affordable heating solutions, energy advice and support on a range of money saving energy measures, which will help you heat and insulate your home.

Telephone: 01772 625625

Energy Switch

We offer an Energy Switching support service in partnership with Citizens' Advice, where an energy expert will review your energy bills and tariff information and help you to switch to a more competitive tariff and/or energy provider.

Contact us to arrange this on 01772 625625



Vitamin D

It's important to take vitamin D as you may have been indoors more than usual this year. There have been some reports about vitamin D reducing the risk of coronavirus (COVID-19). But there is currently not enough evidence to support taking vitamin D to prevent or treat the virus itself. Speak to your Pharmacist about taking vitamin D.

Food sources of Vitamin D include:

  • Oily fish - such as salmon, sardines, herring and mackerel
  • Red meat
  • Liver
  • Egg yolks
  • Fortified foods - such as some fat spreads and breakfast cereals

Find out more about taking Vitamin D here:

Call 01772 625625


Air control

Over the winter months people report to Environmental Health an increase in mould and condensation in their property and are very concerned about the health effects. A damp surface provides the ideal environment for mould growth.

The three main causes of condensation are:

  • Too much moisture in the air
  • Lack of good ventilation
  • Cool temperatures

To reduce the problem, you should increase ventilation and keep your home warm. For example:

  1. Produce less moisture within the home. An average home can create an additional 26 pints of moisture a day, and this moisture must go somewhere. In order to reduce the moisture in your home, use pan lids whilst cooking, run the cold water first then add the hot, when filling your bath and dry clothes outside or in a well-ventilated room, with the door closed.
  2. Ventilate by opening windows on to the first notch or security latch, at opposite points of the property. This will help remove the build-up of moisture and doing this for half an hour in the morning will be beneficial. Ventilate your kitchen and bathroom when in use: open the windows and/or use an extractor fan, if you have one.
  3. Improve the insulation and draught proofing. This will also help keep the whole house warm and will cut your fuel bills. When the whole house is warm, condensation becomes less likely.
  4. Use a thermostat to control the heating and keep the heating on at constant background temperature (minimum of 16oC), particularly in winter. Avoid swinging between hot and cold room temperatures, and when needed, programme the thermostat to a comfortable temperature (21oC). You want to heat the walls up and not the air.

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