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Neighbourhood services

Neighbourhood services: Privacy notice
Council ServiceNeighbourhood services
Why we use personal information about you

Statutory requirements e.g. reporting to Government.

  • Service delivery
  • Service improvement and planning
  • Regulatory and enforcement functions
  • Prevention and detection of crime
  • Financial transactions
  • Consultations
  • Equality monitoring
Why we are allowed to use your personal information

Legal obligation or public task under various UK laws including but not limited to:

  • The Environmental Protection Act 1990
  • The Anti-Social Behaviour Act 2003
  • The Crime & Anti-social Behaviour Act
  • Consumer Contracts Regulations
  • The Supply of Goods and Services Act 1982
  • The Highways Act 1980
  • The Refuse Disposal (Amenity) Act 1978
  • The Removal and Disposal of Vehicles Regulations 1986
  • Regulation of Investigatory Powers Act 2000
  • The Town and Country Planning Act 2000
  • Health & Safety at Work Act 1974 Consent - consultation Contract - bulky waste collections, trade waste services, medical waste and refuse collections
What sort of information we may hold about you

The personal Data that we hold includes information such as;

  • your households names,
  • date of birth,
  • contact details,
  • relevant neighbourhoods related history
  • relevant account history
  • special category personal data such as gender, ethnicity, religion or other beliefs, sexual orientation and medical history.
How long we may keep your personal informationYour information will be held electronically or on paper and retained for a period of 6 years. Your information will be held securely and treated confidentially
Who we share your personal data with

Judicial Agencies e.g. Courts

  • Police
  • Government Departments
  • Voluntary Agency Partners
  • National Regulators and Agencies
  • Other Local Authorities
  • Fire & Rescue Services
  • Third Party Contractors & Partners
  • Elected members & MPS (as your representative)
  • Funding bodies
  • We may share your information with other Council services to ensure our records are accurate and up to date.
  • We may share your data with Chorley Council as part of the shared services arrangements.
When computers make any decisions about youN/A
When your data gets sent to other countriesOur waste management department stores data on the Whitespace cloud server.
Your Rights

You have the right to:

  • Request a copy of your information ( known as a subject access request)
  • Request rectification or erasure of your information
  • Request a restriction on the processing of your information, and, object to the processing of your information
  • Complain to the Information Commissioners office about the way the Council processes your information

If you require further information about the use of your data or would like to exercise any of the above rights please contact: the Data protection officer at South Ribble Borough council


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