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Garden Waste: Terms and Conditions

Section 1

1. The Service

The garden waste collection subscription service runs from April to March and is chargeable. The Council will carry out a minimum of 22 scheduled garden waste collections per household during this period. A sticker will be provided for each bin that is subscribed for, which will be emptied once every two weeks on a day specified by the Council.

The Council reserves the right to vary these terms and conditions and to amend the cost of the service. You will be notified of any changes.

2. Eligibility

Subject to the following points, the Council will offer its garden waste collection service to properties where it is currently collecting garden waste. The service will not be offered to properties if it is not viable to do so within current resources.

  • Each property or associated collection point must be easily accessible by a 26t refuse collection vehicle. This includes being able to empty bins and manoeuvre the vehicle easily and safely.
  • The garden waste bin must be stored within the boundaries of the property.
  • New properties will be offered the service if the above points apply.

3. Application Process / Payment

You have agreed to pay South Ribble Borough Council (referred to as 'us', 'our', 'the Council') at Civic Centre, West Paddock, Leyland, PR25 1DH to collect garden waste that has been placed in a brown 240 litre wheeled bin or below. The first year's period of collection for 2018/19 runs from 9th April 2018 to 31st March 2019. Subsequent years will run from the 1st April to 31st March.

Residents will be required to subscribe for the garden waste service on an annual basis. If you don't pay by the specified payment date, we will withdraw the service until you wish to re-join the scheme.

Payment can be made by various methods including via the internet, by telephone or in person at the Civic Centre.

Upon receipt of payment of the annual subscription charge, the Council will issue each property with a bin sticker which may take up to 12 working days to arrive. The issued sticker must be placed below the bin's handles and the bin must be presented with the sticker facing towards the road/collection route. No service will be provided for garden waste bins not recorded on the Council's system and/or not displaying a valid sticker.

If a sticker becomes lost, damaged or defaced and a replacement sticker needs to be issued, an administration cost of £2.95 will be incurred by the resident.

Please be aware that as of January in any subscription year replacement permits will no longer be available and you the resident will need to subscribe for the following years permit which can be used immediately to continue getting your bin emptied.

4. Refunds and Reductions

Except where cancelled in accordance with section 12, no refunds will be provided for the cancellation of this service.

There will be no reductions in cost for part year subscriptions, or for the cancellation of the service part way through the year.

If there is evidence of misuse of the service or the bin by you, then the service may be cancelled. There will be no refund in these circumstances.

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