An exemplary council
What is an exemplary council?
An exemplary Council is a Council that:
⦁ Delivers high performing services that represent value for money
⦁ Understands the community and works with partners to make things better
⦁ Is open and transparent in its activities
|Deliver the annual governance statement action plan||Including a review of governance policies, development of a consultation toolkit and key partnerships network|
|Transform the way the council operates||Through implementation of the first phase of shared services, development of the next phase and ongoing support for staff.|
|Deliver year one of the joint digital strategy||To deliver better, more efficient services.|
|Work with partners to design and deliver better public services||Through the South Ribble Partnership|
How will we know we're succeeding?
⦁ At least 40% of service requests will be received via self-service channels
⦁ The percentage of people satisfied with South Ribble as a place to live will increase (82% in 2020)
⦁ The percentage of people satisfied with the leisure and sports facilities in their local area will increase (53% in 2020)
⦁ The percentage of households living in fuel poverty will be better than the North West average (11.9% in 2018)
⦁ More than 80% of customers will be satisfied with the service