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Discretionary Housing Payments

Discretionary Housing Payment

Discretionary Housing Payments (DHP) are payments that we can make if your Housing Benefit is less than the full amount of rent charged.

We cannot make a DHP to cover the cost of:

  • ineligible amounts included in your rent (i.e. things like fuel, water, or food charges)
  • water charges
  • other debts
  • reductions in Housing Benefit because of benefit sanctions

Discretionary Housing Payment claim

Local Scheme Payment

Discretionary Local Scheme Payments (LSP) can be made if the shortfall in your Council Tax Support cannot be met.

Who can claim a Discretionary Housing Payment or Local Scheme Payment?

Anyone who is in receipt of Housing Benefit or is receiving the Housing element within their Universal Credit can claim a DHP towards their rent. Anyone who is in receipt of Council Tax Support can claim an LSP towards their Council Tax. The council must be satisfied that you need further help with housing costs or council tax costs.

The sort of things we would need to look at are:

  • Whether you have any savings (savings more than £3,000 would normally mean that you cannot get a DHP/EHP)
  • Whether you could get help in cash or 'kind' from any other source
  • Whether anyone else in the house (such as non-dependents) are able to help financially
  • What your total income is - all income and all savings (including those partly or fully disregarded for Housing Benefit, Universal Credit, or Council Tax Support) will be taken into consideration
  • What your total outgoings are and if you have any excessive expenditure

How much could I get and for how long?

The council cannot award a DHP or LSP for any period outside an existing Housing Benefit period, Universal Credit award period or Council Tax Support period. The council will not usually make any award for a period exceeding six months.

When you receive a DHP or LSP award, you must use this time to try and find other ways of paying your rent or council tax shortfalls in the future. These other ways could be:

  • Finding or changing employment
  • Moving to a cheaper home
  • Applying for other benefits
  • Dealing with any debt problems

How are Payments paid?

Although DHPs are not payments of Housing Benefit, if you receive Housing Benefit, they will be paid at the same time. They will be sent to either you or your landlord in the same way as your Housing Benefit payments.

If you receive Universal Credit and Housing Costs, they will be paid to either you or your landlord. LSPs will be offset against your Council Tax bill.

How do I apply?

You can apply for Discretionary Housing Payments online. We will normally contact you about your application by phone or in writing, and we may ask you to come for an interview.

Apply for Discretionary Housing Payment online

What about changes in my circumstances?

If your circumstances change you must notify the council in writing within one month. We will look at the DHP/LSP that we have awarded and see whether it needs to be changed. If we think you can get more we will adjust the award. If you are entitled to less, you may have to pay back some or all of the DHP we have paid. This also applies to an EHP award.

What happens if I disagree with the amount or period of payment?

If you disagree with our decision, you should write to us within one month of the date of the letter telling you about it. An Officer will look at the decision and change it if they think it is wrong. We will then write to you and tell you the outcome. If we decide that we cannot change the original decision, you can request a further review.

Discretionary Housing Payments Policy - April 2013


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