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Council Tax support

Council Tax support can help towards the cost of your Council Tax charge if you are on a low income or in receipt of other benefits. You can claim if you are working and your earnings are low.

The amount of Council Tax support you may receive depends on:

  • the amount of money you have coming in
  • other benefits you receive
  • any savings you have
  • who lives with you

You can claim Council Tax support online.

When completing the form, it is best to have certain details to hand such as:

  • identity and national insurance numbers
  • income and earnings
  • savings and capital
  • household details

We may also ask to see proof of this information to support your application.

Claim Council Tax support

How Council Tax support is calculated


Council Tax support is calculated on a means tested assessment and the level you are awarded depends on the amount of your Council Tax liability, your household income, savings, and your household needs. Those with the greatest need will receive the most assistance.

Prior to 1 April 2022 if you were working age and not in one of the groups detailed below there was a minimum charge of £3.50 per week applied to your Council Tax Support calculation.

From 1 April 2022 there will be no minimum charge applied to the Council Tax Support calculation for anyone of working age. There is no minimum charge for those of pension age.

Income groups:

  • Income Support
  • Income Related Employment and Support Allowance;
  • Income Based Jobseeker's Allowance;
  • Universal Credit where the applicant receives the maximum award (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance or War Pension);
  • New Style Job Seeker's Allowance or New Style Jobseeker's Allowance and Universal Credit (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance or War Pension); or
  • New Style Employment and Support Allowance or New Style Employment and Support Allowance and Universal Credit (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance or War Pension)

Change in circumstance

You must report changes in your circumstances that may affect your Council Tax support award to us, and you must do so straight away.

Council Tax support overpayment

An overpayment is when more benefit is awarded than someone is entitled to (this can happen when somebody does not tell us about a change in their circumstances). This includes any Council Tax support which is paid directly to your Council Tax account.

Most overpayments are recoverable, which means you will have to pay the money back.

Useful documents


Icon for pdf Council Tax Support Scheme [1.3MB]

Icon for pdf Equality Impact Assesment [345.15KB]

Icon for pdf Exceptional Hardship Policy [148.11KB]

 

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